Logging in

Last updated on July 12, 2016

Make sure that you have the necessary information from your Platform Development Manager:

  • Your OpenX URL

    Note: To get the correct login URL for your instance, contact your Platform Development Manager.

  • Your email address and password for accessing OpenX.

Logging in to OpenX Ad Exchange for the first time

The first time you log in to the system, you use the email address associated with your OpenX Ad Exchange user account, and the temporary password you received in an auto-generated email message. After you log in with these details, you are prompted to change your password. You can use the new password for subsequent OpenX Ad Exchange login attempts. In addition, OpenX Ad Exchange requires you to change your password every 180 days.

To log in to OpenX Ad Exchange for the first time:

  1. Do one of the following:

    • Open the auto-generated email message you received from OpenX Ad Exchange, and click the link for the OpenX Ad Exchange URL.

    • Open your web browser and enter your OpenX Ad Exchange URL. For example, enter:

      buyer.openxadexchange.com

  2. In the OpenX Ad Exchange Log In screen, type in your login details.

    1. In the Email field, type in your email address. This is the email address associated with your OpenX Ad Exchange user account. For example, type in:

      email@mycompany.com

    2. In the Password field, type in your temporary password. This is located in the email you received from the OpenX Ad Exchange system.

  3. Click Submit. This displays the Change Your Password screen.

  4. Type in your Current Password; then type in your New Password and confirm it.

    Your new password must adhere to the following guidelines:

    • It must contain at least eight characters.

    • It must contain at least one uppercase letter.

    • It must contain at least one lowercase letter.

    • It must contain at least one number.

    • It cannot match any of your previous five OpenX passwords.

  5. Type in the CAPTCHA code as displayed.

  6. Click Submit.

    Note: If you have any issues with your email address or password, contact your Platform Development Manager.

What if you forget your password?

If you forget your password for logging in to OpenX Ad Exchange, you can get a temporary one. Use the temporary password to log in and then change your password.

To get a temporary password:

  1. Open the OpenX Ad Exchange Log In screen.

  2. Click the Forgot Your Password link. This displays another screen where you need to specify the email address where you want OpenX Ad Exchange to send your temporary password.

    • In the Email field, type in the email address associated with your OpenX Ad Exchange user account where you want to receive your temporary password.

    • In the Email (Again) field, type in the same email address for confirmation purposes.

  3. Click Submit.

    This sends your request for a temporary password to OpenX Ad Exchange, which generates a new password and sends it to the specified email address.

  4. When you receive the message with your temporary password, click the link in the message and follow the prompts to change your password.

    Note: Your new password must not match any of your previous five passwords.

  5. Log in to OpenX Ad Exchange with your new password.

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