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Ad Reporter (Google Chrome Plugin)

Last updated on December 23, 2016

Ad ReporterA browser plugin that enables you to report problem ads directly from a site. is a Google® Chrome™ browser extension that allows you to report problematic ads to OpenX. Use Ad Reporter to send trace information to OpenX so that we can quickly address your issue.

Using Ad Reporter consists of:

Installing Ad Reporter in Chrome

  1. Open Chrome and install the OpenX Ad Reporter extension from the Chrome Web Store.

    OpenX Ad Reporter extension in Chrome store

  2. Click ADD TO CHROME.  The following prompt displays.

    OpenX Ad Reporter extension confirmation pop-up

    Note: Ad Reporter requires the “read and change” level of access so that it can find out which OpenX ads are being served, and highlight them.

  3. Click Add extension to add this extension to your browser. The following confirmation is displayed. You will now see the OpenX Ad Reporter button in your browser toolbar. It may appear deactivated: Deactivated Ad Reporter browser button.

Logging into Ad Reporter

  1. To log into Ad Reporter, click the OpenX Ad Reporter browser button.  The following window is displayed.

  2. Click Log in to Activate. The OpenX sign-on page displays.

    OpenX sign-on screen

  3. Enter your Email and Password. Press Submit.
  4. Once logged in, select an instanceThe platform on which the publisher's or buyer's product is hosted. from the instance selection page.

    OpenX instance selection page

    Note: Once you click on an instance the button will become active.  OpenX Ad Reporter active button  It is very common to have access to only a single instance.

Using Ad Reporter to identify and report OpenX ads

  1. Make sure that you are logged into Ad Reporter in Chrome. The button should be active: OpenX Ad Reporter active button
  2. Click the Ad Reporter button and make sure that Highlight Ads is turned On.

    OpenX Ad Reporter Highlight Ads setting

    Ad Reporter places a Report Ad button on each OpenX ad on your siteAn OpenX component that represents top-level domains or sub-domains and is used to organize ad units. Sites enable you to target and report on inventory performance., like in the screenshot below.

    OpenX Ad Reporter report ad button.
  3. Click Report Ad on the problem ad. The Send Ad Report window displays.

    Send Ad Report window

  4. From the Report Details drop-down, select one of the following ad issues that you are reporting for the ad.

    Reason

    Description

    Adult/Suggestive

    The ad contains adult or suggestive images or themes.

    Audio or Video: Auto-Play

    The ad automatically plays audio or video without user interaction.

    Blanks

    The ad unitIn OpenX, the smallest inventory component that represents the space on a site where ads display. is consistently rendering a blank.

    Brand Violation

    This ad violates my filter settings.

    Malware

    The ad attempts to install malware on the user's machine.

    Misplaced Ad/Error

    The ad is rendering outside of the ad unit or in an unexpected way.

    Pop Ups/Under

    The ad is causing a pop-up or pop-under window to appear on the user's screen.

    Redirect

    The ad is causing an automatic redirect to a new web page or app store page.

    Sensitive Category

    The ad contains objectionable images or themes.

    Other

    Use this option to report other ad qualitySettings that control the types of ads that can display on your inventory. issue.

  5. Enter a description of the issue as needed.
  6. Click Report Ad. A message is sent to OpenX with a list of details about the ad.

You should receive an email with the details of your ad report. OpenX will review the trace information about the ad and work to resolve the issue.

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